Newroz SC
Privacy policy
Effective Date: 2026-07-20
Introduction
NEWROZ SPORTS CLUB (“NEWROZ SC”, “the Club”, “we”, “us”) attaches great importance to protecting the personal data it collects and uses, and generally to protecting the privacy of its supporters, customers and visitors.
- This Privacy Policy describes how personal data are collected when you use the Club’s websites (the “Websites”), including newrozsportsclub.com, and our mobile application (the “App”).
- It also explains how your personal data are used and protected by NEWROZ SC, what rights you have, and how you can contact us.
- We recommend that you read this policy carefully and check regularly for updates. The most recent change to this policy was in July 2026.
Contact us
If you have questions about the use of your data, or wish to share comments or concerns, contact us at:
- Email: contact@newrozsportsclub.com
- Phone: +964 770 151 0910
- Address: Newroz Sports Club, Sulaymaniyah, Kurdistan Region, Iraq
- Website: https://newrozsportsclub.com
The personal data we collect
NEWROZ SC collects only necessary and relevant information, received from you via our Websites, App and services related to Newroz Stadium and Club offers.
Information you provide to us
- Data enabling us to identify you (name, date of birth, nickname where applicable).
- Contact details (email address, telephone number).
- Data related to transactions on our Websites and App (tickets or products purchased, purchase history, delivery and/or billing address).
- Payment is processed by secure third-party providers; we do not store full card details on Club systems.
- Your views and comments shared on our Websites and App, and support correspondence.
- Profile data useful for the fan experience (favourite player, language preference, etc.).
Information collected automatically
- IP address and device identifiers (Websites).
- Technical data relating to the device and App (operating system, device model, App version, preferred language).
- Browser and device data used to access the Website.
- Authentication data (account creation, login logs and unique identifiers).
- Browsing data (pages visited, clicks, length of visit, products viewed or placed in a basket).
Children’s data
We encourage parents and guardians to make children aware of privacy online. We do not knowingly accept registration by children under 16 without consent of a legal representative. If you believe a child has provided data without consent, contact us so we can delete the information and, if necessary, close the account.
How we use your data
To provide products and services
- Supply products and services you request (including tickets, merchandise and App features).
- Process and track orders, including delivery where applicable.
- Communicate with you about purchases, matchdays and events at Newroz Stadium or other venues.
- Reply to questions, resolve issues and obtain your views.
- Manage payment for purchases through our payment partners.
Legitimate interests and club operations
- Organise direct marketing and promotions about NEWROZ SC products, services and events, where permitted.
- Undertake research and statistics to improve your experience.
- Analyse how products and services are used in order to improve our offer.
- Identify and correct bugs on our Websites and App.
- Protect against fraudulent transactions or misuse.
- Protect our rights in legal proceedings and manage disputes.
- Ensure you can exercise your rights under this policy.
Access to your personal data
NEWROZ SC may share personal data with:
- Service providers involved in supplying a product or service (for example delivery partners).
- Payment service providers responsible for payment operations and relevant controls.
- IT providers (hosting, platforms, technical support, analytics or email distribution) that may process data on our behalf.
- Providers associated with matchday organisation and stadium safety at Newroz Stadium, where required.
- Administrative, legal or regulatory authorities when disclosure is required by law or linked to an essential safety requirement.
Duration of storage
Your personal data will be stored for as long as necessary for the purposes set out in this Policy, and within applicable legal limits. Account data is generally retained while your account remains active and for a reasonable period thereafter. Transaction data may be retained longer to meet legal, accounting or dispute-related obligations.
International transfers
Your personal data may be processed outside Iraq (for example by hosting or IT providers). Where this occurs, we take appropriate measures with our providers to protect your data in line with this Policy.
Security of your personal data
We implement organisational and technical measures appropriate to the sensitivity of the data and the risks of processing. We seek to ensure confidentiality, integrity, availability and resilience of systems that hold personal data, and require confidentiality commitments from those who process data on our behalf.
Your rights
Subject to applicable law, you may have the following rights:
- Right of access — to obtain information about processing and a copy of your data.
- Right of rectification — to have inaccurate personal data corrected.
- Right to erasure — to request deletion of personal data in certain circumstances.
- Right to restriction — to ask us to limit processing in certain cases.
- Right to portability — to receive or transfer certain data in a structured format, where applicable.
- Right to object to certain processing, including marketing communications.
Exercise your rights
You can exercise your rights by emailing contact@newrozsportsclub.com or writing to Newroz Sports Club, Sulaymaniyah, Kurdistan Region, Iraq. We may need to verify your identity before responding. If you created an account, some details can also be updated through the App or account settings. To delete your App account, see the Delete account page on this Site.
Changes to this policy
Legislation and practice change over time. We reserve the right to update this Privacy Policy. Updated versions will be republished on our Websites and App so you can review them.